We provide technical support services to designated support contacts during normal business hours, Eastern time. Support outside of normal business hours is available on a quoted basis.

Standard technical support is for issues related to the operation of our software and related components. "Help Desk" services, to assist lab users and/or client users with other computing issues are not part of our technical support. Such assistance can be provided on a quoted basis.

Our official Holiday Schedule for the remainder of 2011:

• Monday, September 5 (Labor Day)
• Thursday, November 24 (Thanksgiving)
• Friday, November 25
• Monday, December 26, 2011

• Tuesday, January 2, 2012 (day after New Years Day)
• Monday, January 16 (MLK Day)
• Monday, May 28 (Memorial Day)
• Wednesday, July 4 (Independence Day)
• Monday, September 3 (Labor Day)
• Thursday, November 22 (Thanksgiving)
• Friday, November 23
• Tuesday, December 25, 2012

Joven Technology monitors our hosted systems on a 24x7 basis. Our goal is to detect possible problems before they become visible to you and your clients, and address them before they ever become an issue. In the event of an issue, we will notify the designated contact(s) via email.

For technical support, send an email to or give us a call on 678-585-9520.

Contact Us

678-585-9520

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